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# BOA Lifetime Guarantee — Free Replacement Parts for Your Cycling Shoes
- URL: https://www.platooncycles.com/boa-lifetime-guarantee-free-replacement-parts-for-your-cycling-shoes/
- Published: 2026-03-04T00:53:25.000Z
- Updated: 2026-03-04T00:53:35.000Z
- Author: Mike Kwak
- Tags: platooncycles

# Your BOA Dial Broke? Don't Throw Away Your Shoes.

If you ride with BOA dials on your cycling shoes, there's something you need to know: **BOA offers a Lifetime Guarantee on all their components.** If your dial breaks, stops clicking, or your wire snaps — they'll send you replacement parts **for free**. No questions asked.

Most riders don't know about this. Let's break it down.

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## What's Covered

| Covered                                | NOT Covered                              |
| -------------------------------------- | ---------------------------------------- |
| BOA dials (the turning mechanism)      | Shoe soles, uppers, or tread             |
| BOA laces/wires (the tightening cable) | Sewn-in or heat-welded guides & housings |

The guarantee covers **BOA's own components** — the dial and the wire. It does NOT cover damage to the shoe itself (delamination, torn uppers, worn-out soles, etc.).

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## How to Claim (Takes 5–10 Minutes)

1. Go to [boafit.com](https://www.boafit.com/?ref=platooncycles.com) → Support → Warranty
2. Answer a few diagnostic questions about the damage
3. BOA identifies the replacement parts you need
4. Parts ship to you — **free of charge**

> No receipt needed. No proof of purchase required. It's that simple.

---

## When Should You File a Claim?

- Dial spins freely and won't tighten anymore
- Wire/lace snapped or frayed
- Dial popped out or cracked
- Clicking mechanism stopped working
- Wire is worn from heavy use

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## Good to Know

- **Any brand** — Shimano, Sidi, Specialized, Giro, Lake, Bontrager… if it has BOA, you're covered
- **Doesn't matter where you bought them** — online, overseas, secondhand — all eligible
- **No time limit** — it's a true lifetime guarantee
- **Not just cycling shoes** — ski boots, golf shoes, work boots, snowboard boots — anything with BOA qualifies

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## Pro Tip

When your BOA system breaks, don't toss the shoes. A new dial and wire will make them feel brand new again. The replacement is easy — most people can do it themselves in a few minutes.

If you need help with the swap, stop by the shop and we'll walk you through it.

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**Platoon Cycles** — [www.platooncycles.com](https://www.platooncycles.com/)